At The Venue Training Academy, we strive to provide high-quality training and a positive learning experience. Please read our refund policy carefully before enrolling in any course.

Course Cancellations by the Academy:
If a course is cancelled or rescheduled by The Venue Training Academy, students will be offered an alternative date. If no suitable date is available, a full refund of the course fees will be issued.

Student Cancellations:

• More than 14 days before the course start date: Students may cancel and receive a full refund.

• 7–14 days before the course start date: Students may cancel and receive 50% of the course fee.

• Less than 7 days before the course start date: No refunds will be issued.

Transfers:
Students may request to transfer their enrollment to another course date, subject to availability. Transfers must be requested at least 7 days prior to the original course date.

Payment Plans:
For courses booked with a payment plan, the full remaining balance must be paid before the course start date. Refunds will be calculated based on the total amount paid.

Non-Attendance:
Failure to attend a course without prior notice will result in forfeiture of the course fee.

Special Circumstances:
Refunds may be considered in exceptional circumstances at the discretion of the academy. All requests must be submitted in writing to trainingacademy@thevenuesalon.co.uk.

By enrolling in any course, you acknowledge that you have read, understood, and agreed to this refund policy.